Privacy Policy for MyGrumpyPet.com

Effective Date: September 2025

At MyGrumpyPet.com, your privacy matters. We are committed to protecting your personal information and being transparent about how we collect, use, and safeguard it. This Privacy Policy explains what data we gather, how we use it, and your rights regarding your information.

1. Information We Collect

We collect information in order to provide you with the best shopping and browsing experience. This may include:

Personal Information: Name, email address, billing/shipping address, payment details.
Account Information: Login credentials if you create an account.
Purchase Information: Order history, preferences, and saved items.
Technical Information: IP address, browser type, device information, and cookies to improve site performance.
Optional Information: Details you choose to share when signing up for newsletters or participating in community features.

2. How We Use Your Information

Your information helps us:

Process and deliver orders.
Provide customer support and respond to inquiries.
Improve our website, services, and product offerings.
Send order confirmations, updates, and promotions (only if you opt in).
Detect and prevent fraudulent activity or misuse of our services.

3. Sharing Your Information

We respect your privacy and will never sell your personal data. We may share information only with:

Trusted Service Providers: Payment processors, shipping carriers, analytics tools, and IT support.
Legal Requirements: If required by law or to protect our rights and users’ safety.

4. Cookies and Tracking

MyGrumpyPet.com uses cookies and similar technologies to:

Remember your preferences and settings.
Analyze site traffic and usage patterns.
Improve your shopping experience.
You can disable cookies through your browser, but some features may not work properly.

5. Data Security

We use industry-standard security measures (encryption, secure servers, access controls) to protect your information. While no system is 100% secure, we continuously work to safeguard your data.

6. Your Choices & Rights

Access & Update: You can log in to your account to update personal details.
Opt Out: Unsubscribe from promotional emails anytime.
Delete Account: Contact us to request deletion of your personal information.